Understanding Your Client Area

Overview

Your Client Area is the central hub for managing your RPV Websites account. From here, you can view and manage hosting packages, open support tickets, pay invoices, and access important account settings — all from one secure dashboard.

Main Sections

• Dashboard: A quick overview of your active services, open invoices, and recent tickets.
• Services: View all active, suspended, or cancelled hosting packages. Click on a service to manage it directly or log in to cPanel or Sitejet.
• Domains: If you register domains with RPV, you can manage renewals and DNS settings here.
• Billing: Access invoices, transaction history, and update your saved payment method.
• Support: Open or review tickets with the RPV team. You can reply directly from here for quick follow-ups.
• Account Details: Update your personal or business information, contact email, and security settings.

Quick Actions

• Use the “Login to cPanel” button to access your hosting control panel.
• Click “Open Sitejet” to launch your website builder.
• Under Support → Open Ticket, you can submit technical or billing requests.
• In Billing → Invoices, you can download PDF copies of your past invoices for your records.

Security Tips

• Enable Two-Factor Authentication (2FA) under Account Settings for additional protection.
• Never share your Client Area password or hosting login details via email.
• Always log out after using the Client Area on a shared computer.

Support

If you ever have trouble navigating your Client Area or can’t access a service, email hello@rpvwebsites.co.uk or open a ticket directly from your dashboard under Support → Open Ticket.